Pickup Ordering System
Pickup ordering system — customers collect when their order is ready
The Dijifis pickup ordering system lets customers order on your branded web and mobile ordering page while you prepare orders and hand them off in-store. Manage pickup and delivery flows commission-free from one panel.
What is a pickup ordering system?
A pickup ordering system (takeaway / click & collect) lets customers browse the menu online, place an order digitally, and collect it at your handoff point when ready. Online pickup ordering reduces phone traffic, opens a sales channel without courier cost, and makes the process structured and measurable.
Customers choose pickup on your web and mobile ordering page, build a basket, and the order lands instantly in your pickup ordering system.
Update order status through preparing and ready stages; customers know exactly when to arrive for pickup.
Manage pickup and delivery channels in the same online ordering system; menu, pricing, and opening hours stay in sync across channels.
What does a pickup ordering system give your business?
During peak hours, phone traffic and counter queues shift to a digital channel. Customers order ahead; your kitchen and counter teams run preparation in a planned way. The Dijifis pickup ordering system works end to end with your own domain, branded design, and online payment options.
Alongside delivery, a pickup channel helps balance courier load and reach customers outside delivery zones via an in-store handoff point. All orders come together in one pickup ordering platform.
- Web and mobile pickup ordering page
- Pickup and delivery managed together
- Online payment, pay on delivery, or pay on pickup
- Commission-free direct ordering under your brand
How does the pickup ordering system work?
Setup takes a few steps from signup to the first pickup order. Customers can order from a mobile or desktop browser without installing an app.
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Enable the pickup channel
Turn on pickup ordering in the Dijifis admin panel; set opening hours, minimum basket, and prep time rules for your business. Your pickup ordering system can go live within hours.
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Configure menu and handoff point
Enter products, categories, and prices. Clarify where customers collect pickup orders (restaurant, branch, counter) and manage this alongside delivery zones.
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Customer places a pickup order
Your customer opens your pickup ordering page, selects pickup, builds a basket, and completes the order by card or pay on pickup — on mobile or desktop, with no membership required.
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Prepare the order, update status
New pickup orders arrive in the panel with sound and notifications. As the kitchen finishes, you update status; the customer is notified as soon as the order is ready.
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Complete pickup handoff
When the customer arrives, you hand over the order. Full pickup order history and performance data are tracked in your pickup ordering system panel.
Benefits of a pickup ordering system
With your own pickup channel you cut courier cost, manage customer relationships directly, and grow without marketplace commissions.
Courier-free, lower-cost channel
Pickup orders bring extra revenue without delivery fees or courier operations — helpful for balancing load at peak times.
Commission-free pickup
Every pickup order through your system keeps revenue with you, without relying on intermediary platforms.
Order status tracking
Customers follow preparation live; they arrive at the right time and spend less time waiting at the counter.
Managed with delivery
Combine pickup, delivery, table, and QR menu orders in one online ordering system panel and simplify operations.
24/7 pickup ordering
Customers can schedule pickup orders even outside opening hours; you plan kitchen prep in advance.
Reporting and analytics
Measure pickup performance with order volume, peak hours, and channel comparisons.
Who uses a pickup ordering system?
From restaurants to bakeries and florists, businesses with pickup-focused or hybrid sales models choose the Dijifis pickup ordering system.
Pickup-focused restaurants
Restaurants that want a pickup channel alongside delivery, less phone traffic, and commission-free direct orders.
Cafés, bakeries, and patisseries
Businesses where customers prefer to collect daily products and pre-orders; online pickup ordering shortens counter queues.
Retail and florist businesses
For products with prep time, customers order ahead and collect at the handoff point — easier stock and preparation planning.
Multi-branch businesses
Chains that centrally manage pickup rules per branch and keep menus and prices in sync invest in pickup ordering software.
Learn more about the pickup ordering system
Contact our team for details, a demo, or a quote tailored to your business. Sign up free to try your pickup channel right away.
Fill out the contact form, read our setup guide, or see our pickup ordering solution page.
Get started
Contact us about an online ordering solution for your business and start taking orders on your own channel with Dijifis.